Market Invaders Agentic Suite
AI Agents for Marketplaces: Automate Your E-Commerce Business
Accelerate your marketplace business with AI agents designed for brands and retailers, tailored to the specific needs of your organization. Connected to your marketplaces, ERP, PIM, WMS, and CMS systems, they leverage your data, procedures, and business rules to automate your operations, improve your productivity, and support your growth.
Marketplace Expertise
Agents designed around real-world e-commerce and marketplace processes.
Data & Connected Information Systems
Marketplaces, ERP, PIM, WMS, CMS, CRM, documents, and procedures.
Action-Oriented AI
Agents that analyze, make recommendations, and take action based on your own rules.
AI agents specializing in marketplaces
AI integrated with your e-commerce ecosystem
Artificial Intelligence to Support Your Marketplace Business
AI designed for marketplaces, not just a chatbot
General-purpose AIs answer questions or generate content. Market Invaders Agentic Suite goes a step further: our agents understand your marketplace challenges and intervene directly in your e-commerce processes.
Leverage your marketplace data and the data from your business systems (ERP, PIM, WMS, CMS).
Give your agents access to your business procedures and policies.
Trigger workflows and actions based on the rules and permissions you define.
Automate the repetitive tasks that tie up your teams' time.
Stay in control with gradual automation.
The goal is simple: to allow your teams to devote more time to managing and growing your business, while your AI agents handle some of the day-to-day operations.
Data & Systems
AssetsMarketplaces
ERP · PIM
WMS · CMS
Customer Response
Product Sheet
Price Promotion
why
Why Should You Incorporate AI Agents into Your Marketplace Strategy?
The more your marketplace business grows, the greater the volume of data, tasks, and decisions you have to manage. Well-designed AI-powered e-commerce automation allows you to handle this complexity without increasing the need for manual intervention.
01
Boost Your Productivity
Automate repetitive tasks and free up time for your teams.
02
Streamline Your Operations
Reduce processing times for customer service, catalogs, and marketplace operations.
03
Identify more opportunities
Analyze your data to identify anomalies, risks, and growth opportunities more quickly.
04
Support Your Growth
Grow your business without increasing your resources at the same rate
Knowledge Hub
AI that understands your business and your business rules
Market Invaders 's Knowledge Hub is a secure knowledge base that centralizes your data, documents, and information from your information systems.
Connect your marketplaces, such as Amazon and Mirakl platforms.
Leverage data from your ERP, PIM, WMS, CMS, or CRM.
Incorporate your procedures, FAQs, policies, and standard operating procedures.
Centralize your business knowledge in a secure environment.
This makes your internal procedures, documents, and knowledge directly accessible to your teams and AI agents.
A RAG architecture enables agents to leverage your internal data, procedures, and knowledge in a context-aware manner.
Your agents therefore don’t have to start from scratch. They work based on the information available in your ecosystem and the rules you’ve defined.
Marketplaces
ERP
PIM
WMS
CMS
CRM
Documents
Procedures
FAQ
Charter
Operating Procedures
Knowledge
Hub
MARKET INVADERS
Customer Service Representative
Catalog Agent
Performance Agent
Agent Pricing
Stock Clerk
Business Expert
How does it work?
1
Together, we identify your needs and the processes that need to be optimized
Time-consuming tasks, growth opportunities, and processes that can be supported or automated by AI.
2
We integrate your data
Marketplaces, ERP, PIM, WMS, CMS, CRM, and internal documents.
3
You define your business rules
Procedures, policies, authorizations, tone, workflows, and approval levels.
4
We tailor your agents to your processes
Each agent is configured according to your needs, your data, your tools, and your business rules.
5
You are gradually automating your operations
Start with analysis and recommendations, then automate actions whenever you want.
Specialized AI Agents
Specialized AI agents for every marketplace need
Rather than a single, general-purpose agent, Market Invaders Agentic Suite relies on a library of specialized agents that we tailor to your processes, tools, data, and business rules.
Customer service, catalog, performance, pricing, inventory, or business knowledge: each agent focuses on a specific area of your business.
Customer Service Representative
Customer Service Representative: Automate Your Marketplace Customer Service
Analyze your customers' requests and speed up their processing with an AI customer service agent capable of understanding the context of each request.
Automatically analyze customer messages
Identify the purpose and reason for the request
View order and shipping information
Follow your after-sales service procedures and policies.
Prepare or submit tailored responses that take into account the expectations of the relevant marketplace
Automatically create and categorize tickets
CL
Customer Message · Fnac
Order 402-8891734Answer generated in seconds · human verification enabled
AZ
Marketplace Alert · Amazon
Data Sheet CAP-4412Automatically generated correction · human validation enabled
Catalog Agent
Catalog Agent: Speed Up the Process of Listing Your Products Online
Prepare and publish your product catalogs faster to speed up your time-to-market.
Write and optimize your titles and descriptions
Identify missing data and attributes
Enhance your product listings
Translate Your Content to Support Your International Expansion
Tailor your content to meet marketplace requirements
Identify errors that may prevent your ads from being published
Performance Agent
Agent Performance: Identify the Actions That Boost Your Sales
Turn your marketplace data into actionable recommendations.
Analyze Your Revenue and Performance
Identify underperforming products or channels
Identify Buy Box losses
Identify the risks of disruption
Identify performance anomalies
Get recommendations on priority actions
The Performance Agent analyzes your data and provides you with a summary of key considerations and recommended actions.
MI
Performance Review · Amazon
310 itemsProactive Detection · Multi-Agent Orchestration
Three additional agents
Agent Pricing
Optimize your pricing and protect your margins
Combine artificial intelligence with automated repricing to make better pricing decisions.
Discover
Keep an eye on your competitors' price changes
Analyze changes in the Buy Box
Identify pricing anomalies
Identify situations that could affect your profit margin
Get relevant pricing recommendations that take into account your margins and competitive positioning.
Manage your repricing strategies with Market Repricer , enhanced by an AI-powered marketplace repricing agent.
MI
Pricing Strategy · Amazon
Repricer & BuyBoxRule changes subject to human approval
Stock Clerk
Anticipate stockouts and optimize your inventory
Use your sales and inventory data to better anticipate your needs and minimize stockouts.
Discover
Identify the risks of disruption
Identify dormant inventory
Analyze rotation anomalies
Plan for restocking needs
Identify underperforming products
Set up certain restocking operations according to your rules
MI
Stock Forecast · Amazon
7 referencesInventory Arbitrage · Action in Your IT System
Business Expert
Instantly find the right information
Search your procedures, business rules, and internal documents to quickly get a reliable, context-specific answer.
Discover
The agent searches your documents for relevant information and provides a concise response based on available procedures. Your employees spend less time searching for information and can access the knowledge they need for their work more quickly.
EQ
Team Question · Customer Service
Order 402-7714Procedure Applied to the Actual Case · Inter-Agent Collaboration
Orchestration
Have your AI agents work together to automate your marketplace workflows
The true power of AI agents is revealed when they can collaborate and interact with your various systems. Market Invaders Agentic Suite enables you to orchestrate multiple steps in a process to automate complex tasks.
Trigger
A customer message is received on Amazon.
Customer Service Representative
The agent automatically analyzes the request and identifies the customer's need.
System Queries
It retrieves the necessary information from your ERP or WMS: orders, deliveries, shipping status, etc.
Knowledge Hub
The agent reviews your customer service procedure to determine the appropriate response and authorized actions.
Action
A response can be prepared or sent, and a ticket can be automatically created or updated.
↻ Continuous improvement
The processed data is fed back into the Knowledge Hub: each resolved case improves future responses.
Automation
From Analysis to Action
Market Invaders Agentic Suite does more than just give you an answer. Based on the rules you define, your agents can analyze a situation, make a recommendation, prepare an action, or execute it automatically.
LEVEL 1
Analyze
identify a problem or an opportunity.
LEVEL 2
Recommend
suggest the most appropriate course of action.
LEVEL 3
Prepare
Prepare a transaction for approval.
LEVEL 4
Automate
Take action based on your rules, identify underperforming products, and set up certain restocking operations based on your rules.
You choose the level of autonomy for each agent based on your processes and the desired level of control.
Security and Control
AI automation under your control
Automation doesn't mean giving up control. Market Invaders Agentic Suite lets you define the information agents can access, their operating rules, and the actions they can perform.
Monitor the sources your agents use.
Define your business rules and procedures.
Select the actions that can be automated.
Require human verification for sensitive transactions.
Gradually increase your agents' level of autonomy.
Secure access to your data and your e-commerce environment.
Manage your repricing strategies with Market Repricer , enhanced by an AI-powered marketplace repricing agent.
This way, you benefit from operational AI that remains aligned with your organization, your processes, and your business requirements.
Defined Scope
Each agent has access only to the data and actions that you grant them.
Human Validation
You decide which actions are processed automatically and which ones require review.
Traceability
Every action is logged, along with the data and the rule that prompted it.
Data Under Control
Your data remains yours and is used solely by your own agents.
From general-purpose AI to agents integrated into your marketplace operations
AI used on its own
General Knowledge
Data to be provided on an ad hoc basis
General Responses
Restricted Stock without Integration
Personal use
General Settings
Market Invaders Agentic Suite
Marketplace Business Context
Connected E-commerce Data
Responses tailored to your rules
ERP, PIM, WMS, CMS, and marketplace integration
Workflows Integrated into Business Processes
Agents Tailored to Your Organization
Move from an AI that responds—
—to an AI that takes action
Connected to your data, tools, and business rules, your AI agents help you automate your operations and accelerate your marketplace business.
General-purpose AI is here to assist you. Your Market Invaders agents integrate with your operations to drive gains in productivity, quality, and performance.
General-purpose AI is here to assist you. Your Market Invaders agents integrate with your operations to drive gains in productivity, quality, and performance.